ADRPS ARBITRATION & COMPENSATION REGULATIONS

Official procedural rules governing independent blind re-testing, binding dispute arbitration, and consumer advance compensation payouts.

EXPEDITED CROSS-BORDER ARBITRATION

Administered by the ICIA Supreme Advisory & Arbitration Committee (OA-COM) to protect global buyers and merchants.


Independent Review

Blind Re-Testing by Accredited OA-LABs

When a consumer or merchant files a dispute regarding CCGS grading accuracy or undeclared treatments (such as hidden [RC] resin or [C/D] coatings), the ADRPS tribunal assigns an independent, un-conflicted OA-LAB to conduct closed-book blind re-testing.


Financial Guarantee

14-Day Advance Compensation Payouts

If the re-testing validates the grievance, the ADRPS Compensation Fund guarantees full advance payout to the buyer within 14 business days. The ICIA legal executive bureau subsequently recovers funds from the defaulting merchant’s deposited compliance bond.

ADRPS PROCEDURAL TIMELINE & STAGES

Standardized steps for filing, investigation, expert evaluation, and binding execution.

ARBITRATION STAGE PROCEDURAL REQUIREMENT & SCOPE STATUTORY TIMEFRAME
Stage 1: Claim Filing Submission of digital twin certificate ID (cert.icia.uk) and evidence. Within 30 days of purchase
Stage 2: Blind Re-Testing Physical specimen dispatched to designated independent OA-LAB. 7 to 10 Business Days
Stage 3: OA-COM Tribunal Legal review of re-testing findings and issuance of binding arbitration ruling. Within 5 Business Days
Stage 4: Fund Payout Advance compensation disbursement to consumer & merchant bond recovery. Within 14 Business Days

© 2015– International Crystal Industry Alliance (ICIA™). All Rights Reserved.
ICIA Secretary Bureau: 38 Hillwood Road, Tsim Sha Tsui, Hong Kong, China.